Problem-solving Principles and Tools

Problem-solving Principles and Tools

UNIT 7--Problem-solving Principles and Tools is a seven hour, instructor-led course that describes the Lean Problem Solving Process and illustrates how to use tools to solve problems in a lean manner.

Following this course, you will be able to:

  • Define the difference between traditional and lean problem solving.
  • Describe how to create a team environment to solve problems.
  • Explain how to create trust to avoid problems.
  • Describe Observation Walks.
  • Identify root causes of problems.